Return Policy

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Return & Refund Policy

At La Station Beauté, we are committed to providing you with a pleasant and transparent shopping experience. The following policies apply to your purchases.


Physical Products

We do not offer refunds on products purchased in-store or online.

However, if a product is received damaged or defective, please contact us within 7 days of receiving your order. After review, an exchange may be authorized.

Products must be returned in their original condition and accompanied by proof of purchase.


Products Not Eligible for Exchange

For hygiene and safety reasons, exchanges will not be accepted for:

  • Opened or used products
  • Hygiene products or single-use items
  • Gift cards
  • Clearance or promotional items

Damaged Products or Order Errors

If you receive a damaged product or if an error occurred with your order, please contact us within 7 days of receiving your package. We will assess the situation and, if necessary, provide a replacement.


Online Courses

Online courses are considered digital products. No refunds will be issued.


Questions

If you have any questions regarding a return or exchange, please contact our team directly.


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